📞 Ysos Support
How to contact our support team
Ysos support is available daily for questions and requests.
Contact us by email (suporte@ysosapp.com.br) or via the app:
1️⃣ Tap the gear icon:
2️⃣ Then tap "Request support" under the "Help" section:
3️⃣ Fill in the reason for your request:
4️⃣ Select the option that best describes your issue:
5️⃣ Enter the details, provide your email, and click "Submit":
✅ A confirmation screen will appear:
6️⃣ You can also chat with support in the "Messages" tab:
7️⃣ Look for the Ysos chat and type your request:
You can also request help by filling out this form. The average response time is 24 hours, and it may take longer on weekends and holidays.
We're here to help you!
Ysos Team
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